Thank you so much for your lovely feedback and for giving us a perfect 5-star rating across all categories.
It brings us great joy to hear that you have seen the team joking and laughing with your dad. We firmly believe that care isn't just about the practical tasks-it is about building genuine friendships and having fun, so we are thrilled that he is enjoying the banter!
We are also very proud that you rated us so highly on our food, cleanliness, and facilities. It is a wonderful pat on the back for our housekeeping and kitchen teams as well as our care staff, who will be delighted to hear that your father is settled and eating well.