Thank you very much for your thoughtful feedback. We're delighted to hear that you find Culduthel Care Home warm, welcoming and supportive, and that communication has helped you feel reassured throughout your mother's stay. Your comments about the management team, the kindness and patience of staff, and the quality of the environment and food are greatly appreciated. We aim to create a safe and comfortable home for every resident, and it's lovely to know this has been your experience. Thank you again for taking the time to share your review - we're grateful for your trust in us.