Thank you very much for taking the time to give us very valuable feedback. We're pleased to hear your initial experience at Goodson Lodge was excellent  and thank you feel comfortable to share your views. We understand the importance of frequent check-ins, especially for bed-bound residents, and the need for sufficient team members . With 64 residents, each receiving person-centred care, we strive to balance attention to ensure all residents feel supported. We truly appreciate your input and we continue being committed to providing the highest quality of care possible to meet our residents individual needs.