Thank you for sharing your thoughts regarding Buchanan Court. <br>We are pleased to hear that you are happy with the care provided to your mother and the cleanliness and facilities at our home.<br>We appreciate your observation regarding attentiveness in the evenings. Please be assured that positive resident and staff engagement is something we are very passionate about and our evening schedules are routinely reviewed with the team to always ensure consistency and continuous improvement in care.<br>We would also like to extend an invitation to meet with the Home Manager, at a time convenient for you. This will provide an opportunity to discuss your observations in more detail and explore ways to enhance the care experience for all.<br>Once again, thank you for providing feedback for Buchanan Court. Your comments are invaluable in helping us improve, and we truly appreciate you taking the time to share them.