Thank you so much for sharing such thoughtful feedback. It means a great deal to all of us. We are glad to know your nephew feels safe and comfortable, and that you have confidence in the care he receives. The team works hard to create a calm, supportive environment, so hearing that this comes through in your experience is incredibly encouraging.
Your comments about the staff, the atmosphere, and the dignity shown to your nephew will be shared with the whole team. They will be proud to know their work makes a real difference.
We truly appreciate you taking the time to write this review. If there is ever anything more we can do to support your nephew or your family, please let us know.