Thank you so much for taking the time to share your experience of The Ferns. We are truly grateful for your kind words.<br>It means a great deal to hear your appreciation for our manager and team. Listening, supporting, and acting promptly are central to how we care, and were so pleased this has been reflected in your dads experience. Our staff work hard to maintain a welcoming atmosphere, high standards of cleanliness, and delicious, nutritious food, so your feedback will mean a lot to them.<br>We understand how difficult it can be to see a loved ones health change, and were glad you feel reassured by the adjustments weve made to support your dads needs. Knowing he is happy and comfortable at The Ferns is incredibly important to us.<br>Thank you again for your trust and kind words.