Thank you so much for taking the time to share this lovely feedback. We are delighted to hear that your dad feels warm, well cared for and happy here at Sutton Rose. Our team work very hard to make sure residents feel comfortable, supported and treated with kindness, so your comments truly mean a great deal to us. It's wonderful to hear you've found the home clean and welcoming, and that staff are attentive to your dad's needs, including his meals and personal care. We are proud of the environment and standards we maintain, and feedback like yours reassures us that we are getting it right.