Dear martin<br><br>Thank you so much for your kind words and for taking the time to share your experience. It means the world to us to hear that your sister felt so well cared for during her stay. We are delighted that we could exceed your expectations and provide the warm, compassionate environment that you and your family hoped for.<br><br>We know how important it is to have peace of mind when a loved one is in care, and we're grateful that both you and your sister felt supported throughout her time with us. We will be sure to pass on your gratitude to the manager and all of the staff, who work tirelessly to ensure every resident is looked after with the utmost care.<br><br>Thank you once again for your trust and kind feedback. We wish your sister all the best, and we're here if you ever need anything in the future.