Thank you so much for sharing your heartfelt feedback. We are truly touched by your kind words and are delighted to hear that you feel Mum has been well cared for during her time with us.
Providing a safe, respectful, and compassionate environment is at the heart of everything we do, and it's wonderful to know that this has made a positive difference for both Mum and your family. I will be sure to share your comments with our team.