Thank you so much for taking the time to share such a thoughtful review. It means a great deal to the whole team. We're delighted to hear that your mother has settled in well and that our staff have been able to support her with patience and understanding. Myself, Anna, Kim and the wider team are thrilled to know our efforts are appreciated.<br><br>We are committed to providing a warm, relaxed and person-centred environment, and your kind words reassure us that we're achieving this. Thank you again for your trust in us. If there is ever anything more we can do, please don't hesitate to let us know.