Thank you for your feedback. We're pleased to hear that you are happy with Kate's appointment and the communication she provides, as we appreciate how important open and regular communication is for families. <br>We understand the issues you raised regarding Dad's meal support, room temperature, medication updates, and social interaction have been discussed with Kate as Clinical Lead, and that they have, and continue to be addressed. <br>We welcome you to continue raising any further concerns directly with the Clinical Lead, and Home Manger, so that they can be addressed promptly, and reassurances given.