Dear Julia,
Thank you for taking the time to share such a thoughtful review. It means a lot to our entire team. We feel honoured to have your mum as part of our Damfield Gardens family and knowing that you and your family have such confidence in the care she receives is incredibly rewarding.
Our staff take great pride in building genuine, caring relationships with each resident, and it's wonderful to hear that this shines through in your mum's happiness and comfort. We're also delighted that you've noticed the effort put into maintaining a clean, welcoming environment, as well as the variety of activities and entertainment we organise.
Thank you again for your lovely feedback and for trusting us with your mum's care. We look forward to continuing to support her and your family in the future.
Warmest regards,
Alison
Operations Director