Dear David,<br>Thank you for taking the time to share your thoughtful feedback. We greatly appreciate your kind words regarding the team at Old Wall Cottage.<br>We are pleased to hear that you feel confident in the care your father is receiving. Providing a safe, supportive, and engaging environment for our residents is a responsibility we take very seriously. Your acknowledgement of our staff's professionalism and dedication is sincerely valued.<br>Please be assured that we remain committed to addressing your father's individual needs with the highest standard of care. <br> <br>Best Regards,<br>Sherin Shaik