Thank you so much for your kind feedback. Were delighted to hear that you found the admission process straightforward and that our team were friendly and helpful. We take great pride in maintaining a warm, welcoming, and clean environment for all our residents, so its wonderful to know this has been your experience.

Were especially pleased to hear that Mum is settling in well and has already begun to establish a routine. Supporting our residents to feel comfortable, safe, and at home is at the heart of everything we do.

If there is anything you or Mum need as she continues to settle, please dont hesitate to let us know. Were always here to support you both.