Thank you so much for your incredibly heartfelt review. We are truly touched by your kind words and grateful that you took the time to share your experience of Poplars.<br><br>Your recognition of our staff's care, respect, and compassion is deeply appreciated. Every member of our team, across all roles, works hard to ensure that residents feel safe, valued, and well looked after. We are equally pleased to hear that you have enjoyed joining in with activities and outings with your mum - these shared moments are so important and we love seeing families involved and having fun together.<br><br>To hear that you consider us your extended family is the highest compliment we could receive. We are honoured to be part of your mum's journey and to support you and your family along the way.