Thank you for taking the time to share this lovely feedback. We're so pleased that your sister-in-law settled in quickly and felt welcomed at Leven Beach - making that transition as smooth and reassuring as possible is always a priority for us. Your recognition of how dedicated and hardworking our colleagues are truly means a lot. We're grateful for your recommendation and for the trust your family has placed in our home. We'll continue to support your sister-in-law with the compassion, dignity and understanding she deserves.