Thank you so much for sharing such a thoughtful review. We're truly delighted to hear how well your mum has settled at Culduthel and that you feel reassured by the care she receives. Our team will be so encouraged by your kind words. We work hard to get to know every resident as an individual, so it means a great deal to hear that this has helped us provide person-centred support that feels right for your mum. Your comments about the homely environment and the standard of cleanliness are also very much appreciated. Knowing that you feel comfort and confidence in her care is incredibly important to us. Thank you again for taking the time to share your experience - we're always here for you and your family.