Thank you for your feedback. We're glad to hear your mum is being well cared for.  There are activities available throughout the day, supported by our activity coordinators, and Florence House also has an in-house physiotherapist to encourage daily exercise. Meals are varied with daily choices, and our chef normally prepares low-sugar cakes. Care fees are standard and based on individual care needs and support. If you would like further clarification, we encourage you to approach the management team directly. We appreciate your comments and will take them into account as we continue to improve the experience for residents and families.