Thank you so much for taking the time to leave such a thoughtful and generous review. Hearing about your positive experience truly means the world to our entire team.
We were especially delighted to read your kind words about Lyndsey. She really is an outstanding member of our staff, and we are so proud that she made such a significant impact in helping your mum settle in so quickly and keeping you well-informed. We will make sure she gets all the credit she deserves-and more!
Your acknowledgement of how challenging, yet rewarding, this work is, especially given your nearly 30 years as a carer, makes your compliment even more meaningful. We know the trust you place in us is immense.
It is our genuine pleasure to care for your mum and all our residents. We will certainly keep up the great work!