We appreciate your comments, which I will share with the whole team.  I am pleased that you like the improvements that are being made.  We are working hard to get these finished as soon as we can.  With regard to the flies, this is, unfortunately, an on-going problem at the moment.  We have employed a professional pest control company to help us resolve the issue and I would be happy to discuss with you the steps we are taking to achieve this – please don’t hesitate to speak to me next time you are visiting your father.