Ian, thank you for taking the time to review Heywood Court Care Home - we really appreciate feedback and take it all on board to ensure we are providing the best possible care. I'm delighted to hear your kind words about the care your Father receives. In relation to the issues you have raised, I would be more than happy to discuss these further in person with you. We have a dedicated activities team and have a wide range of activities planned for the New Year. Perhaps you have some suggestions of activities you'd like to see introduced in the home? I will be in touch to talk in more detail with you and thank you again for your comments.