Thank you very much for your review, we really appreciate your feedback. Hulcott has recently benefited from a substantial investment and refurbishment programme, which we hope has helped to improve the environment in the home. We work in very close partnership with our residents’ GPs to ensure our residents’ health and wellbeing is of the utmost priority at all times, and would urge you to contact us again if you wish to discuss this matter further. Please provide your preferred contact details to our Head Office, and the Regional Operations Director covering Hulcott will return your call.