Dorothy, thank you so much for your kind comments and lovely praise for the staff! I am very pleased to hear that you are happy at Pitkerro and we love having you here!<br><br>While we do make every effort to keep regular staff on the same floors, you will appreciate it is at times necessary for staff to rotate to other areas of the home to gain and maintain a wider skill set. If staff are on holiday or sick, we at times must resort to temporary staff cover to ensure consistent standards of care are maintained at all the times.