Thank you for taking the time to review Beaumont Hall and bringing these matters to our attention.  Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the home's Regional Director to discuss the points you have raised and ensure they are resolved fully.  We have recently amended our process for completing care plans in the Home to ensure that it does not distract from time with residents.  We apologise that your experience has not met the high standards we set for ourselves on this occasion.  If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.