Thank you for taking the time to leave a review.  I am pleased to hear that you are happy with the running and management of Coombe End Court.  During 8.00am – 7.30pm our admin team cover the reception desk, we are also currently interviewing for a weekend receptionist, which should hopefully solve any access problems.  If at any time you require any information relating to your mother’s care, please do not hesitate to speak to the Care Leader, Head of Care on duty or indeed myself.  I am of course more than happy to discuss this with you further next time you visit the home.