Thank you for your feedback via carehome.co.uk following a period of time on our intermediate care unit and for your positive comments regarding our staff and food service.
We note that you felt that the illumination in the bedroom was unsatisfactory; we are sorry that you feel that particular aspect of the service was not to the standard expected and we thank you for taking the time bring this issue to our attention. We have raised the issue via our internal systems in order that it can be resolved in the near future.
I hope from this response you feel that we have adequately addressed your concerns.