Thank you for your comments about the care at Brook View. Regarding the question of help after a fall, please be aware there are people around at all times who can assist. If someone has a fall while they are on their own at any time, we’ll always do our best to respond straight away to a cry for help. We are of course happy to discuss individual alarm pendants if someone has a need and wants added reassurance. Our call bell systems can facilitate that. On the subject of staff moves, people leave for various reasons including career progression. We always provide an exit interview to help with handover of duties. Please be reassured that residents are at the heart of everything we do and that includes maintaining the quality of care as staff come and go. Thank you once again for your sharing your thoughts.