Dear Jean<br><br>Thank you for taking the time to review the service delivered to your friend at The Meadow.  The staff team do strive to provide a homely clean environment.  We are always looking for ways of improving from the Good rated service we are to Outstanding though, so if you ever think of some further activities or changes we could introduce to bring even more enjoyment to your friend please do tell the Manager or Deputy as we would love to hear any ideas you have.<br><br>Thank you again.<br><br>Regards<br><br>Deborah