Many thanks for your review of Serenita. Feedback is so important to us and I would like to answer some of the points you have raised. Prior to Notaro owning the building it was indeed a hotel, but this was changed when we purchased the building a number of years ago and we've been running it as a care home ever since. Due to the age of the building, unfortunately it does require maintenance, along with our standards of wanting to provide the very best for our residents. We continue to refurbish the home and also the home which is situated next door to Serenita, hence the need for a skip. We are looking into the possibility of moving the skip shortly, as we appreciate it is an eye sore.