Hi Lorna, thank you for taking the time to review Whittington Care Home - we really appreciate your comments and feedback on the service here. I can assure you that our team do our best to assist residents in the decisions they make. I know your relative is very independent and chooses her clothes each morning - she declines our help with this, and as some items may not fit anymore this can cause issues. This is something we can look to resolve. She has also made a special bond with one of our other residents, and they regularly take walks around the home and eat meals together. I will be in touch to talk further with you, but if you have any concerns in the meantime please don’t hesitate to contact me.