Thank you for taking the time to complete your feedback. It is lovely to know that we are succeeding in most of what we hope is seen as a caring and safe place for your mother to live.<br><br>I am always seeking ways to improve our service and look forward to meeting up with you to discuss how we can do just that whilst meeting your mother's dietary requirements. Thank you very much for the suggestions, we do our best to provide variety and choice, so new ideas are always welcome.<br><br>Our care staff numbers remain constant across the 7 day week with no reduction at weekends. There will be times when due to unforeseen circumstances (staff calling in sick), we may have less than normal. Having said that, I am sure you will appreciate our staff ratio is well above the norm and we are always more than adequately staffed.