Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
Your kind comments will be passed on to the Home Manager.
Meridian Healthcare aims to deliver the kindest possible care, and we are committed to providing Residents with the high quality, kind care they deserve.
You have highlighted concerns about the food on offer at the home, and we apologise if we have fallen short of the high standards we aspire to.
Making sure Residents have a choice of their favourite foods is really important to us. We record individual preferences to make sure our fresh food menus are created around what they want most. We also now have trolley offering Residents tea and cakes. We are delighted to welcome families and loved-ones to share in mealtimes, and the Sunday roast is a special time at many of our homes.
The Home Manager operates an open door policy and you are welcome to pop in anytime to discuss any concerns you may have.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.