Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services. We are very delighted to know that you were pleased with the care that was provided to your father. Your kind words will be shared with the team. The health, wellbeing, safety and happiness of Residents are our top priorities, and we work hard every day to ensure we are delivering the high quality, kind care all Residents deserve.
Thank you for your suggestion of a small shop or café within the home. The home is due to have refurbishment work done. As part of the refurbishment, we plan to have a tea/coffee bar in the reception area and this will have patio doors to the garden. Plans for the refurbishment have been finalised and we are hoping for the work to commence before the end of the summer season.
Thank you again for your comments. We value all feedback and ensure it is recorded and acted upon.