A meeting with Resident has recently been conducted to discuss current changes and concerns relating to staffing. Berry Pomeroy continues to meet the recommended staff ratio, this does mean at times employing outside agencies to support our current long serving staff members to avoid pressure and maintain high standards. Management do their utmost to run an safe and efficient home, this does sometimes mean we are not able to be on the floor as much as we would like, but we do conduct an open door policies which allows both staff and Residents to approach us at any time. A new Manager has now been appointed and has commenced induction with the current Manager, we are confident she will be a great asset to the home considering her past knowledge as the Registered Manager for 5+ years at Berry Pomeroy.