Thank you so much for your review of our home, we really value the feedback provided by those who use our services. I'm pleased to know that the senior staff and management of the home are welcoming and efficient and also that you are happy with the medical care on hand.
Thank you also for raising your concern with me regarding activities. I'm sure you will be pleased to know that we have recruited another activity organiser for the home so this means we will be having 2 people doing activities at Carr Gate. We hope this is going to help create stimulating activities for our residents.
Again thank you very much for taking your time to complete a review, please feel free to discuss any issues with the Home manager at any time.