First of all, a big ‘Thank You’ to our resident, Eunice, for an overall positive review! <br><br>Having said this, we must also address factual inaccuracies in the review itself. She has mentioned about the unsuitability of the cooking facility in the home. This could not be further from the truth, and certain concerns are due to current health issues, not the fact that we have not provided the correct nutrition for Eunice's needs. <br><br>At Lyndon, we use an award winning company. They provide us with a pre-prepared calorie specific diet especially designed for older people. All the pre-prepared meals are cooked in the kitchen in a special oven provided by the company itself. In fact, they have won many awards for food innovation and in particular in relation to modified texture (soft food).<br><br>At Lyndon, we pride ourselves on the care we provide; we are transparent when concerns are raised, having regular meetings with all our residents to ensure any issues raised are resolved quickly. <br><br>We very much value comments and suggestions from Eunice and her specific concern can be dealt with on an individual basis but we are obliged to challenge factual inaccuracies in her review particularly in reference to food and English culture.