Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
Thank you for your positive comments about our kind and caring staff and the ample activities available for our Residents.
We are currently recruiting for new staff through rigorous company procedures and any shortfalls in staff are filled by either bank or agency staff.
Should you wish to discuss this issue further please do not hesitate to speak with the Home Manager who has an open door policy and will gladly update you on our progress.
The health, wellbeing, safety and happiness of our Residents are our top priorities, and we work hard every day to ensure we are delivering the high quality, kind care all Residents deserve.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.