Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
We thank you for your kind comments about the care your Mother received at Appleton Manor. We promote independence and freedom of movement with all our dementia residents and due to the nature of the illness residents may enter their peer’s rooms at times. We always encourage relatives to have regular care reviews so if there are any issues such as those in the review we can address them in a timely manner.
The Home Manager also operates an open door policy, please feel free to pop in anytime to discuss any concerns.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.