Thank you for your comments about the care at Linden House, including your kind mentions of our reception staff, activities team and hairdresser. With regard to the frequency of carers’ work patterns, we do our very best to ensure that Senior Care Leads and the vast majority of other care staff in each house group remain consistent. This deliberate policy enables us to maintain the stability of care for every resident in the group. There is genuinely not a lot of staff movement. Please be aware we are trialling one or two team members at a time in different groups, including the residential house group, to see whether their skills are suitable in a different environment but they are fully supervised by the Senior Care Leads.  If you have any further queries about work patterns, we are of course happy to discuss further. Thank you once again for sharing your thoughts.