Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
You have highlighted concerns about the food on offer at the home, and apologise if we have fallen short of the high standards we aspire to.
Each home has its own dedicated catering team, who prepare all meals using fresh, raw, ingredients.
Making sure Residents have a choice of their favourite foods is really important to us. We record individual preferences to make sure our fresh food menus are created around what they want most. We are delighted to welcome families and loved-ones to share in mealtimes, and the Sunday roast is a special time at many of our homes.
The Home Manager operates an open door policy, please feel free to call in and discuss any concerns you may have.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.