We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback and will arrange for the care home manager at the home to get in touch with you.

Thank you for your feedback around the choice of food available. We always welcome comments and are really keen to adapt menus to suit our residents’ needs. In fact we have regular monthly resident meetings with the Head Chef in attendance where we ask for feedback from everyone who is able to attend, ensuring that we adapt the menus to suit their needs and preferences. Many thanks also for your feedback regarding the fish. This was caused by a supply issue which we immediately rectified with the supplier.