This gentleman came to Weston house as the care agency felt he was not safe on his own, he was not happy about coming into care but he was persuaded to give it a go, the care agency asked if they could continue to come and see him on a regular basis  to give him some continuity and a familiar face, I agreed this was a good idea as I know he was really struggling with leaving his home. The care agency asked after a couple of days if they could come in every day to give one-one support (as this is what the gentleman was used to) again I agreed this was good idea. This gentleman did have washes and shaves, I supported him myself one night after he had a meeting and my deputy supported the shave.On Tuesday the 3rd a bath was requested for the next day by the gentleman, prior to this he had said no to us which we didn't push as we felt he needed time to get to no us, we asked what time he would like it, he was not sure as he had a meeting at 3 0 clock but he also wanted to go the activities planed and have a bath, we agreed we would inform him when his visitor came, his visitor did not turn up until after 5pm after they left he said he did not want a bath , The care agency only came into to socialise, we did all personal care (Debbie) care kind did infact complement my team on the good job they were doing.<br>Food, this gentleman had very specific requirements for breakfast,3 Weetabix,1 shredded wheat, sprinkle of Muesli banana , demerara sugar and plenty of milk(cold) after a couple of days he said he didn't want this any more, he would like egg and bacon, which was provided, menus are provided to choose your food, but our cooks will cook other food if asked. I am truly sorry that this gentleman did not have a good experience at Weston, but we may have been able to make his stay more comfortable if his family had asked to speak to me to express their concerns, he was only with us for a couple of weeks and  was moved to a nursing home.