Thank you very much for your review. We are taking immense care in ensuring the care and support to all our residents in our care home. We take the comments from the stake holders very seriously and work towards the improvement of the home at all times. We pride ourselves to provide personalised care to our residents with active involvement with family members. I’m glad that you understand that we take the concerns very seriously and resolve it quickly. I can assure you that your comments are taken seriously and we will work towards the improvement of the home.