Thank you for taking the time to review us and for your kind words about the staff.<br>As you would expect all of the rooms in the Home are cleaned at least once every day. Where some residents choose to spend their time in their room the cleaners will of course ask whether it is OK for them to clean and on occasions some individuals may say no. In these circumstances we will honour these wishes unless it is in their best interests to override this request. I know the manager would be very happy to discuss your individual situation if you would like to.