Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services. <br>We are happy to hear your Mother is settling in to Clarendon Hall.<br>HC-One aims to deliver the kindest possible care to all Residents, and we know how important it is to provide continuity of care with friendly and familiar staff members to support each Resident.<br>We are sorry to hear of your concerns and we understand how important it is to resolve any issues as soon as they occur, this has been looked in to and we have now resolved this matter. Clarendon Hall has an open door policy, please feel free to pop in at any time to discuss any issues or concerns you may have. <br>Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.