Thank you very much for your feedback. We welcome all comments that will help us to improve our services. <br>We are sorry that BS has not been happy with some of the aspects of care provided. Following a discussion with myself, the Home Manager, on 22th July 2016, BS felt that these were minor issues and that his Dad has been well looked after on the whole during his time at Claremont. He would be very happy for his father to return to Claremont Parkway and this is something that we will discuss further.<br>If there is anything else you would like to discuss, please do not hesitate to contact customercare@brighterkind.com or pop into the home anytime. Many thanks, Anne Hillary, Home Manager.