Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
We are very pleased that you are satisfied with your mother’s care at Plas Cwm Carw. We are sorry that you feel that the fees are high but we are competitive and believe that we provide a good value service. The costs of care have increased over the past year considerably and we have tried our very best to keep any fee increases to a minimum. The home manager would welcome the opportunity to discuss your concerns on an individual basis and operates an open door policy, please feel free to call in for a chat at any time.