We thank Cheryl for her many positive comments and have spoken to her about the comment about aroma.  She confirmed to us that it is occasional and in the hallway which has the shared toilet (rooms have their own en - suite facilities) and bathroom off it.  We acknowledge that very occasionally there may be a light smell, especially in the hot weather, if the toilet has just been used but also endorse Cheryl's comments about our attention to cleanliness  - we try very hard and succeed in the main not to have any unpleasant smells. We deliberately keep the décor and furnishings 'old fashioned' in style to reflect the tastes of our Residents and how they like their rooms to be. and encourage, as Cheryl's Mother has, to add their personal furniture, pictures and ornaments to their rooms.