Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.<br>We note you have highlighted concerns about the activities programme on offer at the home, and apologise if we have fallen short of the high standards we aspire to.<br>Sometimes, due to staff sickness or vacancies, we are unable to deliver the programme of activities we want to.  Please be assured that in these situations we are working very hard to rectify the situation as quickly as possible. We apologise again for the inconvenience caused during these times. <br>We have recruited a new activity coordinator who will be meeting with Residents and relatives to develop a new activity programme which will include activities the Residents in the home would like to participate in. The new Home Manager and Deputy Manager are already starting to plan some events for the autumn and winter and this will be shared with Residents and relatives at the monthly meetings. <br>Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.