Thank you for your comments. We are pleased to hear that you feel your mother is well stimulated and that you are happy overall with her care. This can only be achieved through clear communication between care staff.  We sincerely apologise that on one occasion a lack of communication among our catering team meant that we did not provide food to categorically avoid any risk to your mother’s multiple allergies.  Our chef is aware of the allergies, written guidance about them is prominently displayed in the kitchen for the team to follow, and alternative menu choices are made available as appropriate. On this occasion, there was indeed an oversight and no alternative option was provided. The relevant food content in the meal was at too low a level to trigger any allergic reaction and so your mother had absolutely no ill effects from eating it. However, it should not have been served and we reiterate how sorry we are.  On your point about oral thrush, please be aware the GP was contacted as soon as the thrush was reported to staff, and medication was prescribed.  Until that day there had been no visible sign. Thank you, again, for your review.